Global People Resilience Study: The resilient workforce

What helps people adapt when the world around them changes?

Zurich's Global People Resilience Study examines the factors that influence people's ability to adapt and thrive at work.

Based on responses from 11,175 working-age adults across 16 countries, the research introduces Zurich's Personal Resilience Index and considers five interconnected dimensions:

Psychological | Physical | Social | Financial | Digital 

The research found that employees with the highest resilience report good or excellent performance at twice the rate of employees with the lowest resilience, while financial resilience emerged as the weakest domain globally. 

Australia: Workforce Resilience Profile

The Australian profile provides a local view of the global research. It identifies digital confidence and financial preparedness as opportunities to strengthen resilience in the Australian workforce.