Transformative digital experiences
Technology with integration at its heart
We’re on a journey to become Australia’s leading digital insurer, and we can’t wait to show you how we’ll get there.
Digital-first transformation, designed for you
Our technology solutions deliver a seamless experience for everyone, with a roadmap filled with innovations that set us apart by transforming insurance offerings for members and employees. To ensure members, partners, employers, and employees receive an exceptional experience, we have developed an integrated platform that unites product, underwriting, and claims. By transforming the user experience, we can simplify complex processes and make interactions seamless.
Built for the future, delivered today
We have a secure and robust foundation that underpins our digital capabilities. Each innovation empowers progress by combining data, automation, and human-centred design to deliver seamless, intelligent experiences. Our suite of leading-edge tools uses secure APIs and digital workflows to streamline every process, from onboarding to claims. Supported by real-time insights and reporting for better decision-making, our continually evolving solutions are built for the future and delivered today.
Built for the future, delivered today
We have a secure and robust foundation that underpins our digital capabilities. Each innovation empowers progress by combining data, automation, and human-centred design to deliver seamless, intelligent experiences. Our suite of leading-edge tools uses secure APIs and digital workflows to streamline every process, from onboarding to claims. Supported by real-time insights and reporting for better decision-making, our continually evolving solutions are built for the future and delivered today.
Award-winning technology that makes a difference.
Recognised for its innovation, our technology suite is ranked #1 in NMG’s Australian Group Risk Survey 2025* for:
#1
Technology Management
#1
Overall Technology Capability
#1
Quality of Online Claims System
#1
Quality of Website
* Source: NMG Consulting’s “Australian Group Life Risk Study” 2023, 2024 & 2025.
Digital propositions for your organisation
Our range of user-friendly tools and capabilities empower your team to take control.
Zurich Engage
Our intuitive and efficient digital ecosystem brings together everything members, employees, and partners need.
My Cover and My Claim are portals that make insurance management easy. Inside the portal are powerful tools, such as insurance needs and premium calculators, to help members and employees understand the cover they may require. The portal can also perform digital underwriting and lodge claims, making the process faster and more efficient for everyone.
The Partner Portal is designed to provide you with information and feedback, with layers of rich reporting and real-time dashboards. Here you will find the Developer Portal, a gateway filled with tools that allow for seamless integration and service enhancement for your organisation. Partners also gain access to RiskWorks, our insurance manager for data-driven decision-making, providing real-time insights and robust reporting.
Transformation that works
Zurich eXchange is our powerful new tool that gives partners and developers direct access to a suite of reusable, secure domain APIs, enabling seamless integration with Zurich’s other platforms. Whether you are building member journeys or integrating with CRM systems, Zurich eXchange empowers you to streamline operations, enhance transparency, and maintain complete control of your brand.
Transformation that works
Zurich eXchange is our powerful new tool that gives partners and developers direct access to a suite of reusable, secure domain APIs, enabling seamless integration with Zurich’s other platforms. Whether you are building member journeys or integrating with CRM systems, Zurich eXchange empowers you to streamline operations, enhance transparency, and maintain complete control of your brand.
Talk to us
If you’re a super fund, employer or intermediary considering Zurich for group insurance, we welcome a conversation.
