Zurich Group Insurance FAQs
Group insurance provides life insurance cover to members or employees through a superannuation fund or employer. It offers accessible protection - often automatically - helping support individuals and their families if the unexpected happens.
Yes. Zurich Australia partners with superannuation funds, employers and intermediaries to deliver group insurance solutions that support members and employees across Australia.
Zurich Group Insurance is designed for superannuation funds, trustees, employers and their members or employees, as well as consultants and advisers who support them.
Our focus is on delivering value and better outcomes for the people they serve.
Group insurance through superannuation typically includes:
- Life (Death) cover
- Total and Permanent Disability (TPD) cover
- Income Protection
For employer-sponsored arrangements, Zurich also offers Group Life Insurance and Group Salary Continuance (income protection), with optional features and benefit design to suit workforce and member needs.
Zurich supports partners through a connected, end-to-end approach, including:
- Tailored benefit design and sustainable pricing
- Member-centric claims support focused on recovery and return to work
- Simple and efficient underwriting
- Digital tools, insights and integration capabilities
- Marketing and education support to drive member engagement
This is underpinned by a long-term partnership approach focused on shared success and better member outcomes.
Zurich takes a people-first approach to claims—focusing on care, clarity and timely outcomes.
Members are supported by dedicated specialists, with digital tools and wellbeing programmes designed to help them recover and return to wellness.
Key considerations include:
- Claims experience and member outcomes
- Simplicity and accessibility of cover
- Product design and pricing sustainability
- Digital capability and reporting insights
- Strength of partnership and service delivery
Zurich works closely with partners across these areas to deliver tailored, sustainable solutions.
Zurich delivers value through tailored insurance design, sustainable pricing and a strong focus on member outcomes - supported by claims expertise, digital innovation and long-term partnership thinking.
Zurich focuses on improving outcomes through clear communication, supportive claims management and wellbeing programmes that help members recover, return to work and build long-term resilience.
Zurich provides holistic support through health and wellbeing initiatives, rehabilitation services and programmes such as Zurich Evolve—helping members stay healthy and supported throughout their journey.
Zurich builds long-term partnerships based on transparency, shared goals and a commitment to delivering better outcomes.
We work closely with partners to evolve solutions over time as member needs change.
Zurich invests in integrated digital capabilities that connect product, underwriting and claims.
This includes secure APIs, real-time insights and self-service tools that simplify processes and enhance the experience for members and partners.
Zurich simplifies group insurance through streamlined underwriting, clear communication and intuitive digital journeys - making it easier to access cover, manage policies and lodge claims.
Zurich provides practical marketing and education support to help partners inform, educate and engage their members and employees about their insurance cover and benefits.
Zurich works with partners to design products and pricing that balance affordability with meaningful protection - supporting long-term sustainability for schemes and members.
Partners benefit from Zurich’s global expertise combined with deep local market knowledge, supported by specialist teams across claims, underwriting, product and risk.
Through Zurich Resilience Solutions, partners can access risk insights, engineering and consulting expertise to help strengthen resilience and better manage emerging risks.
You can contact Zurich’s Group Insurance team via the Zurich Australia website, enquiry forms or phone channels. We welcome conversations with organisations exploring group insurance partnerships.
Yes. Zurich works closely with partners to support tender and RFP processes, bringing expertise across product, underwriting, claims and service delivery.