Sandhya Maini is leading the Corporate team with momentum

We welcome new Corporate Crew Lead Sandhya Maini to the Zurich Group Life team. Sandhya brings deep enterprise leadership experience across operations, product, advice and distribution to Zurich’s Corporate business. Drawn by the strength of Zurich’s market leading offer and momentum, she shares how she is focused on lifting commercial performance, modernising systems and building a high performing leadership team.

Congratulations on the new role and what attracted you to leading Zurich’s Corporate insurance business?

Thank you and it’s a privilege to join a business with so much positive energy and a clear vision. Zurich’s Corporate business has strong momentum and a market leading reputation for offer and service. I was drawn to the opportunity to build on that success, using my experience across retail insurance and advice to support intermediaries, clients and support our mutual sustainable growth.

Which experiences have most shaped your leadership approach?

Leading large scale transformation across product, governance and regulatory change—particularly through the Royal Commission—reinforced the importance of trust, accountability and clear direction. Running advice businesses also strengthened my enterprise mindset and holistic judgement on decisions.

What motivates you most about leading the Corporate segment?

Corporate insurance allows us to make a meaningful impact at scale. It’s about combining strong technical capability with trusted partnerships to support employers and improve the financial confidence and wellbeing of their people. At a time when cost of living is a concern for most households, employer sponsored life insurance is a genuine value add along with going a distance in addressing under insurance in Australia.

How is Zurich evolving its Corporate offering?

We’re moving beyond traditional protection to become a broader wellbeing partner. Alongside Zurich Corporate Care 2.0, we support employees across their lifecycle through Zurich Evolve, early intervention, return to work services, women’s health initiatives and financial wellbeing education.

How is data and analytics improving the intermediary experience?

Investment in data, analytics and digital capability is delivering clearer insights, better underwriting and commercial decisions and greater transparency.

What operational improvements are underway?

We’re strengthening our capability through a dedicated Corporate team having brought together the functional reporting lines of Partnerships, Pricing, Product and Operations within the one business unit and close alignment with Corporate Claims and Underwriting SMEs. This allows us to have focus on the specific needs associated with Health and Employee Benefit offerings as expected by our clients and partners.  We are modernising our pricing infrastructure and delivering a clear technology roadmap to enable faster, more accurate and sustainable outcomes for partners and customers.

How do you collaborate with partners?

We tailor to the needs of employers and listen to the voice of the customer while in collaboration with our intermediated partners. This includes not only ensuring that we provide the right insurance design for the right group of employees but also in understanding the drivers of the business while assisting with our return to wellness approach through our Zurich Evolve Offering. We take pride in our marketing leading professionalism and collaborative holistic approach with our corporate offering in market.