List of Claims
Displays a list of claims connected to a fund or individual member.
Provides a list of claims connected to a fund or individual member, enabling funds and members to efficiently track and manage their claims with Zurich.
The below diagram illustrates where in the customer journey the API can be utilised.
Member suffers an injury or illness
Member notifies fund of claimable event
Fund lodges claim with Zurich
Claim is created and assessed by Zurich
Decision is made on the member's claim
Claim is finalised
Data fields available
Funds can elect to integrate some or all of the below fields into their native UI.
| Data fields | Description of field |
|---|---|
| Claim Number | The members claim number with Zurich |
| Claim Status | Status of the claim |
| Claim Type | Type of claim the member has lodged |
| Date of Event | The date Zurich has accepted liability from |
| Member Name | Name of the member / insured person |
| Account Name | Fund / Corporate that the member is insured under |
API access for B2B leverages the OAuth 2.0 framework to ensure secure and authorised interactions for members and partners. View our Authentication API documentation here.
Zurich is committed to continuously improving and expanding the services it provides its customers.
| Version | Changes made |
|---|---|
| Version 1.0 | Base claims domain API released. |
To access the API end points and mocking service, request access below.
You will then be directed to the Zurich Exchange website where you will need to either login or register with Zurich exchange to access the API end points and Mocking service. You can login or register with Zurich Exchange at the top right-hand corner of the page.