Documents and Forms

Product Disclosure Statement (PDS) Update for the previous PDS dated 1 August 2022

The following information replaces the information set out on page 3 of the Zurich Corporate Care Life Insurance PDS and Zurich Corporate Care Income Protection PDS dated 1 August 2022 in its entirety.

Life Insurance Code of Practice (Code)

We are committed to following the Life Insurance Code of Practice (the Code) and have adopted all of its requirements.

The Code sets out insurer’s obligations to consumers during all stages of the life insurance process including:

• When you buy a policy, make a claim or deal with us; and
• When we deal with claims, complaints and requests for information; and
• When we help you if you experience financial hardship or need extra support.

As a subscriber to the Code, we make a number of key promises to consumers, including commitments to be honest, respectful and clear in all our interactions and communications. The Code also requires us to be fair, timely, transparent and accountable when providing services.

If you would like to find out more about the Code, visit the Zurich website at zurich.com.au/licop.