Claim Payments
Displays benefit payments on the claim, including details of each payment.
Provides funds and members with a list of processed and upcoming benefit payments on the claim, includes key details of the claim payment.
The below diagram illustrates where in the customer journey the API can be utilised.
Member suffers an injury or illness
Member notifies fund of claimable event
Fund lodges claim with Zurich
Claim is created and assessed by Zurich
Decision is made on the member's claim
Claim is finalised
Data fields available
Funds can elect to integrate some or all of the below fields into their native UI.
| Data fields | Description of field |
|---|---|
| Claim Number | The member’s claim number with Zurich |
| Gross Benefit | The gross benefit amount |
| Taxable Amount | Taxable amount |
| Net Payable | Net benefit payable |
| Date Paid | Date the payment was processed |
| Date Paid From | Date benefits are paid from |
| Date Paid To | Date benefits are paid to |
| Date Payable | Date the payment is due to be processed |
| Payment Type | Payment type benefits are being paid under |
| Payee | The person or entity that is receiving the payment |
| Payment Status | Status of payment |
API access for B2B leverages the OAuth 2.0 framework to ensure secure and authorised interactions for members and partners. View our Authentication API documentation here.
Zurich is committed to continuously improving and expanding the services it provides its customers.
| Version | Changes made |
|---|---|
| Version 1.0 | Base claims domain API released. |
To access the API end points and mocking service, request access below.
You will then be directed to the Zurich Exchange website where you will need to either login or register with Zurich exchange to access the API end points and Mocking service. You can login or register with Zurich Exchange at the top right-hand corner of the page.